You have the right to return a product purchased from an online store within 14 days.

To initiate a product return, please contact us via phone at +372 58055955 or by email at info@alarmsec.eu.

Please describe the reason for the return. Please fill out the return form that we will send to your email.

After inspecting the product, we will make a determination, and if there are no issues, we will refund your money within 14 days after receiving the return request.

It’s important to take into account:

• We do not accept returns for used items.
• We do not accept returns for items if the packages with installation screws have been opened.
• The product must be in the same condition as when you received it.
• If the packaging is opened, we will deduct 20% from the value of the product.